Goods are dispatched during office hours, Monday to Friday excluding bank holidays and weekends.
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Estimated Shipping Times
Thank you for shopping with us! We strive to ensure that your orders are processed and shipped as quickly as possible. Below are the estimated shipping times for different regions:
United Kingdom:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Europe:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-4 business days
International:
- Standard Shipping: 10-20 business days
- Express Shipping: 5-7 business days
Please note that these times are estimates and actual delivery times may vary depending on external factors such as customs processing, local postal services, and holidays. We recommend placing your orders well in advance if you need them by a specific date.
Order Processing:
- Please allow for Pre-Order garment making (up to 14 Days)
- All orders are processed within 1-2 business days.
- You will receive a confirmation email once your order has been shipped, along with tracking information.
Customs and Import Duties:
- International orders may be subject to customs inspections and import duties. These charges are the responsibility of the customer.
We appreciate your understanding and patience.
If you have any questions or need further assistance, please do not hesitate to contact us
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Returns
Each item at Holly Campbell is meticulously hand-cut and custom-made in the Leith studio.
We kindly request that you avoid impulsive purchases and ensure that you will cherish and wear the garment for years to come.
We offer exchanges on all clothing and accessories within 14 days of delivery. If you need a different size, you can return the item and we will remake or remodel it. If you love your garment but require tweaks or alterations in size, we are happy to do it for you at no extra charge.
If you receive an incorrect or faulty item, please email the order number and a description or photograph of the issue for a resolution.
If you can't find the information you need about a product on its page, please email us at: hello@hollycampbell.co.uk.
You are very welcome to make an appointment to be measured in the Leith studio if you are unsure about sizing or looking for bespoke options.
